Remote Customer Service & Support jobs

• Contractor
• 5-10 years of experience
• US$115,000–145,000 / year

KittySpout, a fast‑growing DTC pet brand generating $50M+ annually and scaling to $100M+, seeks a hands‑on Head of Retention & Customer Experience. You’ll own the full post‑purchase journey—including subscriptions, email, SMS and loyalty—across two brands to slash churn, boost…

Ottawa, Ontario, Canada

• Contractor
• 5-10 years of experience
• US$115,000–145,000 / year

KittySpout, a profitable DTC pet brand generating $50M+ annually and scaling toward $100M+, is hiring a Head of Lifecycle & Customer Experience. This senior leader will own the post‑first‑order experience—including subscriptions, email, SMS, and the overall customer journey—for…

Ottawa, Ontario, Canada

• Contractor
• 5-10 years of experience
• US$115,000–145,000 / year

KittySpout, a fast‑growing DTC pet brand generating $50M+ annually and aiming for $100M+, seeks a Director of Retention & Lifecycle. You’ll own the entire post‑first‑order experience—subscriptions, email, SMS and customer service—across two brands, driving lower churn, higher…

Ottawa, Ontario, Canada

• Contractor
• 5-10 years of experience
• US$115,000–145,000 / year

KittySpout, a fast‑growing DTC pet brand making $50M+ annually and aiming for $100M+, seeks a hands‑on Head of Retention & Customer Experience. You’ll own the post‑purchase journey, subscriptions, email and SMS across two brands, driving lower churn, higher lifetime value and…

Ottawa, Ontario, Canada

• Contractor
• 5-10 years of experience
• US$115,000–145,000 / year

KittySpout, a profitable DTC pet brand scaling from $50M to $100M+, seeks a hands‑on Head of Retention & Customer Experience. You will own the entire post‑first‑order journey—including subscriptions, email, SMS and the overall customer experience—across two brands. The role…

Ottawa, Ontario, Canada

• Full-time
• 2-5 years of experience

Teamwork.com, a remote‑first PSA platform helping professional‑services firms boost profitability, is seeking a Customer Success Manager based in Ontario. You will own a portfolio of agency customers, drive adoption, demonstrate ROI, and lead renewals and expansion. Success is…

Toronto, Ontario, Canada

• Full-time
• 2-5 years of experience

Organigram is seeking a full‑time Field Merchandiser in the Toronto‑GTA to represent its cannabis brands in retail locations. Reporting to the Regional Sales Manager, you will boost brand awareness and educate budtenders and consumers through in‑store activations, events, and…

Toronto, Ontario, Canada

• Full-time
• 0-2 years of experience

Join Northland Properties’ Guest Support Centre as a Reservations Agent for Sandman Hotel Group and Sutton Place Hotels. You’ll be the first point of contact for guests, helping them plan perfect trips while working from home on a flexible schedule. The role offers competitive…

Calgary, Alberta, Canada

• Full-time
• 0-2 years of experience

Join Northland Properties’ Guest Support Centre as a Reservations Agent for Sandman Hotel Group and Sutton Place Hotels. You’ll be the first point of contact for guests, helping them plan perfect trips while representing our trusted hospitality brands. The role is remote…

Toronto, Ontario, Canada

• Full-time
• 2-5 years of experience
• $60,000 – $70,000 / year

Join Asteris, the veterinary‑focused software leader within Valsoft Corporation, as a Customer Success Representative. You’ll guide veterinary practices through onboarding, quarterly business reviews, and ongoing support while driving retention and expansion of Keystone’s…

Canada

• Full-time
• 2-5 years of experience
• US$60,000–70,000 / year

Join Christopherson Business Travel in Denver as a Meetings & Incentives Program Coordinator, supporting the AMI team with administrative and program management tasks. You’ll build Cvent registration sites, assist with client proposals, and help coordinate hotels, transportation…

Quinte West, Ontario, Canada

• Full-time
• 2-5 years of experience

Convergint is seeking a full‑time Remote Services Technical Support Specialist to configure, commission, and support enterprise access control and video management systems, primarily Lenel OnGuard and exacqVision. The role involves troubleshooting hardware, remote diagnostics…

Calgary, Alberta, Canada

• Full-time
• 5-10 years of experience

Convergint seeks a remote Senior Security Technical Support Specialist with deep hands‑on experience in Lenel OnGuard and exacqVision to configure, commission, and support enterprise access control and video management systems. The role serves as the primary technical interface…

Calgary, Alberta, Canada

• Full-time
• 2-5 years of experience
• $52,650 – $87,750 / year

Join Manulife as a Bilingual Disability Case Analyst/Case Manager and guide Canadian plan members through illness, injury, and recovery. This remote, purpose‑driven role blends clinical insight, analytical thinking, and compassionate case management to design return‑to‑work…

Quebec, Quebec, Canada

• Full-time
• 2-5 years of experience

TD is expanding its Mobile Mortgage Sales Force and seeks a self‑motivated Mobile Mortgage Specialist in Abbotsford, BC. The role offers a commission‑based earnings structure, flexible home‑office setup, and comprehensive training to develop mortgage sales skills. You’ll build…

Abbotsford, British Columbia, Canada

• Full-time
• 2-5 years of experience

Join iA Financial Group as a Customer Service Representative – Advisor Relations, the first point of contact for advisors and their clients. In this fully remote role you’ll deliver exceptional service, provide technical support for our tools, and help resolve inquiries…

Quebec, Quebec, Canada

• Full-time
• 5-10 years of experience
• $70,500 – $117,500 / year

Manulife is seeking a Senior Manager, Service Model Transformation to lead the evolution of the FutureChoice service model across retirement products. The role operates independently, influencing cross‑functional teams without direct reports, and translates program changes into…

Ontario, Canada

• Full-time
• 2-5 years of experience
• US$80,000–90,000 / year

The American Red Cross seeks an Account Manager Business Development – Therapeutic Cellular Solutions to act as the primary liaison for assigned customer portfolios in the healthcare, biotechnology, and cell therapy markets. The role will manage contracts from development through…

Canada

• Full-time
• 2-5 years of experience

TD is expanding its Mobile Mortgage Sales Force in Saskatoon, Saskatchewan, seeking experienced sales professionals to generate mortgage business through referrals from realtors, builders, and financial planners. The role offers a flexible schedule, a commission‑based earnings…

Saskatoon, Saskatchewan, Canada

• Full-time
• 2-5 years of experience
• US$39,200–72,800 / year

Join American Express Global Business Travel as a remote Sabre Travel Consultant, providing top‑tier service to corporate clients. You’ll arrange complex domestic and international travel, leverage multiple GDS platforms, and support a 24/7 traveler‑care operation. The role…

Canada