Remote Customer Service & Support jobs

• Full-time
• 2-5 years of experience
• $55,000 – $60,000 / year

Inizio Engage Canada seeks an energetic, patient‑centric Virtual Territory Manager to remotely engage Healthcare Professionals across Ontario. This 14‑month contract role focuses on delivering pharma brand messaging, virtual lunch‑and‑learns, and driving product recommendation…

Ajax, Ontario, Canada

• Full-time
• 2-5 years of experience
• $40,500 – $80,000 / year

Join BMO Investment Center as a fully remote Investment Specialist, supporting Canadian clients in wealth management and mutual fund solutions. You’ll deliver personalized investment guidance through inbound calls, build trusted relationships, and help clients achieve their…

Alberta, Canada

• Full-time
• 10+ years of experience
• $92,600 – $240,400 / year

Salesforce is seeking a Solutions Architect, Salesforce Migrations to lead complex customer migration engagements from kickoff through go‑live. The role acts as the primary technical and strategic advisor, partnering with account teams, Global Delivery Center engineers, and…

Vancouver, British Columbia, Canada

• Full-time
• 10+ years of experience

Directive is a leading B2B marketing agency seeking an Account Director, Client Strategy to own senior strategic and commercial relationships with its most valuable clients. The role combines strategy, growth, and execution, acting as a trusted advisor to VP‑ and C‑suite…

Toronto, Ontario, Canada

• Full-time
• 2-5 years of experience
• $40,500 – $80,000 / year

BMO is hiring a bilingual (English / French) Mutual Funds Representative to work remotely across Canada. In this fully‑virtual Investment Specialist role you will guide clients through investment decisions, handle inbound (and occasional outbound) calls, and help them achieve…

Alberta, Canada

• Full-time
• 5-10 years of experience
• US$119,200–165,500 / year

Mercury is seeking a Senior Recruiter to own full‑cycle hiring for its go‑to‑market teams, including Sales, Customer Success, Support, Partnerships, and Business Development. You’ll partner with GTM leaders, run end‑to‑end searches from high‑volume SDR roles to specialized…

Canada

• Full-time
• 0-2 years of experience
• $40,000 – $45,000 / year

Candidates should have a diploma in travel/tourism or equivalent industry experience, with 1-2 years of experience in group travel preferred. Proficiency in both French and English is required, along with strong computer skills and the ability to work under pressure.

Toronto, Ontario, Canada

• Full-time
• 2-5 years of experience

Join Intertek’s Electrical team as a Remote Sales Representative covering the Montréal, Québec region. You’ll drive direct sales of testing, inspection and certification services, meeting clients in‑person and at trade shows while working from home. The role offers a base salary…

Mississauga, Ontario, Canada

• Full-time
• 0-2 years of experience

Join Sutherland’s temporary Customer Service Representative team, working from home to support families and schools in a scholarship program. You’ll field incoming calls to answer questions about student inquiries and scholarship applications …

Edmonton, Alberta, Canada

• Full-time
• 10+ years of experience

NewRocket, a global Elite ServiceNow and Anthropic partner, is seeking a ServiceNow Business Process Consultant to lead process design for Financial Services Operations (FSO) programs at large insurance and financial services clients. You will act as the bridge between business…

Canada

• Full-time
• 2-5 years of experience

Join Kensington, a leader in personalized luxury travel, as a Cruise Expert specializing in Alaska, Atlantic Canada, and the Eastern Seaboard. You’ll design and sell bespoke land‑and‑sea itineraries for high‑net‑worth clients, guiding them from the first discovery call through a…

Canada

• Full-time
• 5-10 years of experience
• US$138,800–192,800 / year

Mercury’s Customer Experience team is seeking a Senior Customer Support Service Delivery Program Manager to shape how support work moves through incubation, core support, outsourced partners, and AI‑powered tooling. The role will initially focus on expanding and optimizing a BPO…

Canada

• Full-time
• 5-10 years of experience
• $85,000 – $95,000 / year

Candidates must have 5+ years of experience in customer success, project management, or implementation, ideally within the Ad-Tech or SaaS sectors. Strong communication, analytical, and problem-solving skills are required to manage complex projects and influence strategic…

Canada

• Full-time
• 5-10 years of experience
• US$126,400–213,600 / year

GitLab is seeking a Senior Assigned Support Engineer for the AMER region to serve as a trusted technical advisor to its largest Self‑managed, Dedicated, and GitLab.com customers. You will combine deep Linux expertise, GitLab and CI/CD knowledge, and a proactive support mindset to…

Canada

• Full-time
• 2-5 years of experience

GitLab is seeking a Support Engineer for the AMER region who will sit at the intersection of Support and Engineering, solving tough edge‑case problems for both Self‑managed and SaaS customers. In this remote‑first role you’ll troubleshoot Linux environments, write bug reports…

Canada

• Full-time
• 2-5 years of experience
• US$80,000–90,000 / year

IntellaQuest, a mission‑critical SaaS provider for regulated industrial manufacturers, is seeking a Senior Account Manager to own renewals and drive expansion across ~80 enterprise manufacturing accounts. Reporting to the VP of Customer Experience, you’ll shift growth from…

Canada

• Full-time
• 10+ years of experience

Join Direct Travel as a Senior Corporate Travel Advisor (Sabre) and lead the end‑to‑end planning of domestic and international business trips. You will work within the Operations Team to deliver accurate, cost‑effective itineraries while adhering to client policies and leveraging…

Canada

• Contractor
• 2-5 years of experience
• $68,000 – $85,000 / year

Join Workleap, a Montreal‑based tech company, as a Technical Support IT contractor for 6 months. You’ll be the go‑to for internal employees, delivering fast, human‑focused support for SaaS tools, access, and devices while improving processes with AI and automation. The role…

Canada

• Full-time
• 2-5 years of experience

Requires 2–5 years of experience in contact center, customer service, quality assurance, training, or operations, including experience supporting outsourced contact center operations. Candidates should have strong analytical, communication, organizational, and…

Calgary, Alberta, Canada

• Full-time
• 2-5 years of experience

NTT DATA recherche un(e) Spécialiste du service à la clientèle en télétravail à temps plein pour gérer les appels entrants et sortants, traiter les demandes de cartes, mettre à jour les comptes et soutenir les clients sur le site Web. Vous représenterez la marque, offrirez un…

Montreal, Quebec, Canada