Remote Customer Service & Support jobs

• Full-time
• 5-10 years of experience
• US$115,200–194,400 / year

Candidates should have relevant experience in Solutions Architect, Sales, or Revenue Operations with strong proficiency in CRM tools and data analysis. You must possess structured problem-solving skills and the ability to influence stakeholders across a global, distributed…

Canada

• Full-time
• 5-10 years of experience
• US$115,200–194,400 / year

GitLab is seeking a Manager, Support Engineering (AMER) to lead a world‑class, globally distributed Support Engineering team. In this role you will hire, mentor, and develop Support Engineers, drive AI‑enabled support strategies, and build scalable processes that improve the…

Canada

• Full-time
• 5-10 years of experience
• US$139,200–235,200 / year

GitLab is seeking a Senior CX Platform Engineer to lead the creation of AI‑driven workflows for its Customer Experience teams. The role focuses on building agent harnesses, MCP servers, and production‑grade Python/TypeScript services using Claude Code, GitLab Duo, and AWS…

Canada

• Full-time
• 2-5 years of experience
• US$53,760–105,000 / year

GitLab is seeking an Associate Renewals Manager to join its remote Renewals team. In this individual‑contributor role you’ll manage a portfolio of customer renewals, drive on‑time closures, and uncover expansion opportunities through consultative conversations. You’ll work…

Canada

• Full-time
• 5-10 years of experience
• US$115,200–194,400 / year

GitLab is seeking a Senior Developer Advocate to champion its AI‑driven DevSecOps platform. You’ll dive deep into the GitLab Duo Agent Platform, create engaging demos, videos, blogs and presentations, and serve as a bridge between customers, the developer community and product…

Canada

• Full-time
• 0-2 years of experience

Join Canteen as the Manager Inside Sales, driving the top of the sales funnel through strategic outbound prospecting across French and English markets. You’ll partner with Regional Sales Directors, leverage CRM and marketing assets, and deliver high‑quality meetings for the…

Boucherville, Quebec, Canada

• Full-time
• 0-2 years of experience
• US$58,000–61,000 / year

Join Standish Management’s fast‑growing fund accounting team as an Investor Services Specialist, where you’ll be the primary point of contact for clients and investors. You’ll build relationships, support onboarding, and ensure a seamless experience across portals, reporting, and…

Halifax, Nova Scotia, Canada

• Full-time
• 5-10 years of experience

Join LightForce Orthodontics as an Orthodontic Integration Specialist in Quebec, preferably Montreal, to champion the digital transformation of orthodontic practices. You’ll combine clinical expertise with consultative guidance to onboard, train, and grow adoption of LightForce’s…

Montreal, Quebec, Canada

• Full-time
• 10+ years of experience
• $332,000 – $498,000 / year

Join Sprout Social’s Sales & Customer Experience team as an Account Executive, Strategic Enterprise, driving growth with global brands like Salesforce and Airbnb. You’ll own a portfolio of named enterprise accounts, manage complex purchasing processes, and build deep C‑suite…

Canada

• Full-time
• 2-5 years of experience

Join Clerky, a Stripe‑owned startup‑law platform, as a Customer Support Specialist. You’ll be the voice for thousands of founders, investors and attorneys, handling complex legal‑paperwork questions with empathy and precision. The role demands strong writing, analytical thinking…

Canada

• Full-time
• 2-5 years of experience

From Day One is seeking an Event Production & Client Success Manager to own end‑to‑end logistics for a high‑volume conference calendar—including 13 live conferences and a monthly virtual event—while serving as the primary sponsor liaison. The role blends detailed production…

Toronto, Ontario, Canada

• Full-time
• 2-5 years of experience
• $170,000 – $200,000 / year

Workleap, a Montreal‑based SaaS company behind Workleap Agent and ShareGate, is seeking an Enterprise Account Manager (Senior Account Manager – Enterprise) to own its most complex mid‑market to enterprise accounts. You will protect revenue, drive expansion, and lead a pricing…

Canada

• Full-time
• 5-10 years of experience
• $100,000 – $200,000 / year

Workleap recherche un Gestionnaire de comptes sénior – Enterprise pour piloter un portefeuille de moyennes et grandes entreprises utilisant la plateforme Workleap. Vous serez chargé de protéger et de faire croître les revenus, de mener des négociations complexes de renouvellement…

Canada

• Full-time
• 5-10 years of experience
• US$125,902–190,440 / year

Samsara is seeking a Manager II for its Mid‑Market Customer Success Account Management team. This remote, U.S.-based role leads a group of CSAMs who own the full post‑sale lifecycle for 100+ mid‑market accounts, driving adoption, value realization, and renewal outcomes while…

Canada

• Full-time
• 2-5 years of experience
• $192,960 – $237,180 / year

Tailscale is seeking a Community Engagement and Advocacy Manager to lead and grow its Insiders advocacy program, digital communities on Discord and Reddit, and Community Projects initiative. You’ll craft meaningful experiences that connect users, developers, and staff, turning…

Canada

• Full-time
• 0-2 years of experience

Organigram is seeking a full‑time Field Merchandiser (remote) to represent its cannabis brands in Toronto‑GTA retail locations. Reporting to the Regional Sales Manager, you’ll boost brand awareness and educate budtenders and consumers through in‑store pop‑ups, events, and…

Toronto, Ontario, Canada

• Full-time
• 0-2 years of experience
• $65,000 – $80,000 / year

Join UL Solutions’ Field Engineering team in Calgary as an Associate Field Engineer, performing on‑site inspections, audits, and certifications for customer products worldwide. You’ll travel extensively, work independently from a home office, and serve as a technical liaison…

Calgary, Alberta, Canada

• Full-time
• 2-5 years of experience

Join BioScript Solutions as a Field Reimbursement Specialist (RN) on a 6‑month contract in Quebec. You’ll act as the single point of contact for healthcare providers, guiding patients through the entire reimbursement journey for the NavieGo division. The role blends clinical…

Quebec, Quebec, Canada

• Full-time
• 2-5 years of experience

Linen Chest is seeking a Window Treatment Sales & Design Consultant to join its growing shop‑at‑home team in Ottawa. You will travel within a dedicated market, offering expert design advice and selling high‑quality custom window coverings using digital tools. The role blends…

Ottawa, Ontario, Canada

• Contractor
• 2-5 years of experience

We are looking for a freelance Medical Customer Service Representative in Canada who will act as the primary contact for patients in clinical trial sites, facilitating recruitment and connection between doctors and patients. The role requires bilingual French‑English…

Canada