Remote Customer Service & Support jobs

• Full-time
• 2-5 years of experience
• $53,000 – $58,000 / year

Think Research is seeking a detail‑oriented Technical Support Specialist for a 1‑year contract, working fully remotely (Canadian, preferably GTA). You’ll handle incoming support requests, troubleshoot complex issues, and contribute to knowledge‑base maintenance while supporting…

Toronto, Ontario, Canada

• Full-time
• 0-2 years of experience
• $22 – $27 / hour

Join Lyft’s Customer Care Operations as a Social Support Associate, working remotely from the Toronto metro area. You’ll be the voice of Lyft support on social media, handling real‑time questions and issues from passengers and drivers. The role demands clear, empathetic…

Toronto, Ontario, Canada

• Full-time
• 2-5 years of experience
• US$55,850–75,000 / year

Join Velora, the unified company behind Keela, Raisely, and Aplos, to deliver fundraising‑focused implementation services for nonprofit customers. As a Fundraising Implementation Specialist you’ll onboard, configure, and launch donation forms and campaigns across both Keela and…

Dixville, Quebec, Canada

• Full-time
• 0-2 years of experience

Join SinglePoint Group International as a Financial Service and Collections Representative, providing inbound and outbound customer support for past‑due accounts. The role starts November 30 2026, offers a temporary remote training period, and requires flexible scheduling across…

Toronto, Ontario, Canada

• Full-time
• 2-5 years of experience
• US$100,000–175,000 / year

Join Prompt.io Inc., a fast‑growing, non‑partisan tech company that powers political, advocacy, and nonprofit organizations through texting and engagement tools. As a Solutions Engineer you’ll own and expand a Next.js + Supabase solutions repository, turning customer needs into…

Prince Rupert, British Columbia, Canada

• Full-time
• 0-2 years of experience

SinglePoint is seeking bilingual French‑English Financial Service and Collections Representatives to handle inbound and outbound calls for past‑due accounts. The role emphasizes professionalism, customer care, and meeting performance targets while offering growth opportunities…

Toronto, Ontario, Canada

• Full-time
• 5-10 years of experience

The Customer Success Manager at Napkyn (a Kepler Group company) will orchestrate client engagements, ensuring projects are organized, on‑schedule, and aligned with client goals. You’ll act as the central point of contact, translating statements of work into actionable plans…

Toronto, Ontario, Canada

• Full-time
• 2-5 years of experience

Medfar seeks a Customer Onboarding Specialist to join its onboarding team in Ontario, supporting clinics in the optimal use of the cloud‑based EMR MYLE. You will tailor implementations, provide training, and guide clients through both remote and on‑site deployments, directly…

Ottawa, Ontario, Canada

• Full-time
• 0-2 years of experience

The Travel Corporation seeks a Contact Center Trainer to design and deliver engaging learning experiences for new and existing staff across its brands. You will create instructor‑led and virtual training, develop digital content, and support onboarding to build capability…

Toronto, Ontario, Canada

• Full-time
• 2-5 years of experience

Gatekeeper, the AI‑powered unified contract and third‑party risk management platform, is seeking a remote Implementation Consultant based in Ontario. You’ll be the day‑to‑day technical champion for a portfolio of customers, guiding them from initial setup through long‑term…

Ontario, Canada

• Full-time
• 5-10 years of experience

Join Gatekeeper, the only unified contract and third‑party‑risk management platform powered by AI, as a remote Account Director based in Ontario. You’ll own a portfolio of high‑value SaaS accounts, driving retention, renewals and expansion while partnering with Customer Success…

Ontario, Canada

• Full-time
• 2-5 years of experience

The International Relocation Consultant II serves as the primary point of contact and trusted advisor for assigned assignees throughout the international relocation process. You will coordinate services, manage multiple stakeholders, and ensure compliance with client policies…

Canada

• Contractor
• 0-2 years of experience

SupportYourApp, a global Intelligent Support‑as‑a‑Service leader, is seeking a bilingual (English & French) Customer Support Consultant to work remotely. You’ll join a multicultural team delivering email, chat, and phone support for top tech clients, while enjoying flexible…

Rimouski, Quebec, Canada

• Full-time
• 0-2 years of experience

Join Foundever’s Assistance Services Group as a CareCoach, providing empathetic, evidence‑based mental health support to clients through inbound and outbound channels. You’ll apply techniques such as Motivational Interviewing, CBT, and trauma‑informed care while working remotely…

Lac-Ashuapmushuan, Quebec, Canada

• Full-time
• 2-5 years of experience
• US$22–24 / hour

Velora is seeking a Bookkeeping Specialist to join its fast‑growing Professional Services team supporting Aplos’ nonprofit customers. This remote, North‑America‑based role involves full‑charge bookkeeping for medium‑complex clients, leveraging AI‑native tools to improve speed and…

Dixville, Quebec, Canada

• Full-time
• 2-5 years of experience

Scotiabank is seeking a results‑driven Home Financing Advisor to join its high‑performing, purpose‑focused sales team in the Port Elgin/Hanover area. The role is mobile and commission‑based, allowing you to leverage banking expertise, build trust, and deliver exceptional client…

Port Elgin, Ontario, Canada

• Full-time
• 5-10 years of experience
• $80,000 – $93,000 / year

Airbnb is seeking a Supervisor for Premium Support to lead a team of 10‑15 ambassadors in delivering top‑tier customer service to hosts and guests. This operational leader will coach, develop, and manage performance while handling complex, high‑risk issues and ensuring a…

Canada

• Full-time
• 5-10 years of experience
• $80,000 – $93,000 / year

Airbnb recherche un(e) Superviseur(se) Premium : leader opérationnel·le passionné·e, analytique et orienté·e service, chargé·e de coacher et de développer une équipe d’ambassadeurs afin d’offrir un support client d’excellence à la communauté mondiale. Le poste combine gestion…

Canada

• Full-time
• 5-10 years of experience

Nextiva is seeking a Principal Product Manager to own the strategy, roadmap, and business outcomes for its mid‑market customer experience platform. You’ll lead the development of omnichannel and AI‑powered solutions for organizations of 100‑2,500 employees and BPO operators…

Canada

• Full-time
• 2-5 years of experience
• US$60,000–70,000 / year

Join Chowbus, a fast‑growing Asian restaurant SaaS leader, as a Trilingual Key Account Customer Success Associate working remotely in the US or Canada. You’ll be the main liaison for enterprise restaurant groups, driving POS adoption, onboarding, and ongoing value across…

Canada