Remote Customer Service & Support jobs

• Full-time
• 5-10 years of experience

Portside seeks a Customer Success Manager to own a portfolio of mid‑market accounts using a digitally led, automated approach. You’ll guide customers through onboarding, training, renewals and expansion while leveraging health and usage data to focus your time where it matters…

Toronto, Ontario, Canada

• Full-time
• 5-10 years of experience
• $89,500 – $128,500 / year

SOCi, the AI‑powered marketing leader for multi‑location brands, is seeking a Manager, Local Visibility Optimization to serve as the company’s top authority on search, visibility, and digital market intelligence. You will shape and communicate SOCi’s SEO narrative, create…

Vancouver, British Columbia, Canada

• Full-time
• 5-10 years of experience
• $80,000 – $100,000 / year

SOCi, the AI‑powered marketing platform for multi‑location brands, seeks an Agentic Workforce Adoption Manager to drive adoption of its AI solutions and ensure customers achieve measurable outcomes. The role blends deep MarTech expertise with customer‑success acumen, partnering…

Vancouver, British Columbia, Canada

• Full-time
• 2-5 years of experience
• $60,000 – $80,000 / year

SOCi, the AI‑powered marketing platform for multi‑location brands, is seeking a detail‑oriented Revenue Operations Analyst. You’ll partner with Customer Success, Sales and Marketing to streamline the customer lifecycle, manage the operations request queue, and build…

Vancouver, British Columbia, Canada

• Full-time
• 2-5 years of experience

Join Foundant as a Billing & Collections Specialist, where you’ll manage invoicing, payment processing, and dispute resolution for SaaS subscription customers using NetSuite. You’ll be the point‑of‑contact for past‑due accounts, collaborating with sales, customer success, and…

Canada

• Full-time
• 2-5 years of experience
• $68,000 – $85,000 / year

Square One Insurance Services is seeking a Complaints Officer for its Vancouver office (BC, AB, or ON) to act as the final escalation point for customer complaints, ensuring regulatory compliance and exceptional service. Reporting to General Counsel, you will review escalated…

Vancouver, British Columbia, Canada

• Full-time
• 5-10 years of experience

Planful, a leader in financial performance management cloud software, is looking for a self‑motivated Renewals Manager to drive customer retention and manage the full renewals cycle. You’ll build strong relationships, negotiate contracts, and collaborate with Account Managers…

Canada

• Full-time
• 0-2 years of experience
• $22 – $32 / hour

Join Wesco’s Centralized Customer Care team as a Specialist – Customer Care, focusing on supplier invoice resolution. You’ll research and resolve purchase order‑invoice discrepancies, support Accounts Payable, and act as the subject‑matter expert for sales and operations. The…

Mississauga, Ontario, Canada

• Contractor
• 2-5 years of experience

ClearEstate is seeking a Signing Partner in the Kelowna/Okanagan area to witness and commission legal documents for clients. You will work as an independent contractor, handling short, fixed‑scope appointments with documents prepared in advance. The role offers client referrals…

Kelowna, British Columbia, Canada

• Full-time
• 5-10 years of experience

Miratech, a global IT services and consulting firm, is seeking a hands‑on Full Stack Java Engineer to design, develop, and support scalable cloud‑native applications for Workforce Management and Customer Experience solutions. You will work with Java / Spring Boot on the backend…

Ontario, Canada

• Full-time
• 2-5 years of experience

Join DoiT’s global cloud‑intelligence team as an Account Manager for Japan, working remotely (preferably from Tokyo) to nurture and grow relationships with existing enterprise customers. You’ll act as the trusted liaison between clients, cloud vendors and DoiT, ensuring…

Ottawa, Ontario, Canada

• Part-time
• 2-5 years of experience
• US$22–33 / hour

Join Livingston International, a global leader in customs brokerage and freight forwarding, as a Rate Analyst. You’ll provide pricing quotes, maintain carrier rates, and deliver top‑tier customer service while collaborating with sales, operations, and business partners across…

Niagara-on-the-Lake, Ontario, Canada

• Part-time
• 2-5 years of experience
• US$22–33 / hour

Livingston International, a global leader in customs brokerage, trade consulting, compliance and freight forwarding, is seeking a Rate Analyst to join its fast‑paced, collaborative team. Reporting to the Manager, IFTS Freight, you will provide pricing quotes, maintain carrier…

Niagara-on-the-Lake, Ontario, Canada

• Full-time
• 5-10 years of experience
• US$125,395–236,038 / year

Phaidra, a remote‑first AI startup that builds agents to optimize data‑center power, cooling and compute, is seeking a Customer Reliability Engineering Manager. You will lead a small team of Customer Reliability Engineers while also managing a portfolio of deployed sites, acting…

Canada

• Full-time
• 2-5 years of experience

Join Equitable as a bilingual Client Care Representative, working from home to support members, providers, and sales teams with expert knowledge of health and dental group benefits. You’ll handle calls and emails, investigate potential fraud, and benefit from extensive…

British Columbia, Canada

• Full-time
• 2-5 years of experience

Join Equitable as a bilingual Client Care Representative in Ottawa, working remotely from home to provide expert support on health and dental group benefits. You’ll be the brand ambassador for internal and external customers, handling calls and emails, while enjoying a…

Ottawa, Ontario, Canada

• Full-time
• 2-5 years of experience

Join Equitable as a bilingual Client Care Representative in Group Insurance, working remotely from home while supporting plan members, medical providers, and internal teams. You’ll be the brand ambassador for health and dental benefits, handling calls and emails, and…

Alberta, Canada

• Full-time
• 2-5 years of experience

Join Equitable as a Client Care Representative for Group Benefits, working 100% remote from a home office in British Columbia. You’ll be the brand ambassador for health and dental products, providing expert phone and email support to plan members, medical providers, and internal…

British Columbia, Canada

• Full-time
• 2-5 years of experience

Join Equitable as a Client Care Representative, Group Benefits, working remotely from your home office in Alberta. You’ll be the brand ambassador for health and dental products, delivering expert, upsell‑free support to plan members, providers, and internal teams. Comprehensive…

Alberta, Canada

• Full-time
• 2-5 years of experience

Scotiabank’s Scotia Financial Planning team is seeking a Financial Planner in Nobleton, ON to grow and deepen client relationships within the mass‑affluent market. You will act as an entrepreneurial advisor, leveraging your network to acquire new clients, provide comprehensive…

Nobleton, Ontario, Canada