Remote Customer Service & Support jobs

• Full-time
• 2-5 years of experience

DoiT is seeking a remote Account Manager for Japan to join its global sales team. Based ideally in Tokyo (or Thailand, Singapore, Australia) with native‑level Japanese, you will nurture existing cloud customers, drive revenue growth, and ensure 100 % retention. The role blends…

Australia

• Full-time
• 5-10 years of experience

Join ServiceNow’s Ar…

Sydney, New South Wales, Australia

• Full-time
• 2-5 years of experience

Toast is seeking a Menu Onboarding Consultant to act as the menu relationship manager for new restaurant customers, guiding them from purchase through go‑live. The role is remote in Australia (Sydney, Melbourne or Brisbane) and focuses on configuring menus, delivering training…

Sydney, New South Wales, Australia

• Full-time
• 2-5 years of experience
• $100,000 – $125,000 / year

Algolia is seeking a Developer Support Engineer to be the front‑line technical liaison for customers using its search API. You’ll troubleshoot and resolve issues across web and mobile stacks, collaborate with product and engineering, and help build knowledge bases. The role…

Melbourne, Victoria, Australia

• Full-time
• 2-5 years of experience
• $75,000 – $88,000 / year

Levno is expanding into Victoria and seeks a Field Operations Specialist to be the hands‑on technical face on farms in the region’s key dairy areas. You’ll install, support and troubleshoot Levno’s agritech solutions, work closely with the head of GTM and territory manager, and…

Victoria, Australia

• Full-time
• 5-10 years of experience

Rex RealTrust, part of the Rex, Cirrus8 and RealTrust Group, is seeking an Account Manager to own the end‑to‑end lifecycle of a commercial property client portfolio. Reporting to the Operations Manager, you’ll lead onboarding, nurture long‑term relationships, coordinate…

Australia

• Contractor
• 0-2 years of experience

Join ContactLink Solutions as a Cantonese‑English freelance interpreter, working fully remotely from your home office. You’ll provide professional, accurate interpretation for healthcare and medical calls, following strict protocol and cultural guidelines. The role is a full‑time…

Melbourne, Victoria, Australia

• Contractor
• 2-5 years of experience

Join a remote‑first, globally collaborative team as an Implementation Consultant in Australia, helping educational institutions across the Asia‑Pacific adopt academic integrity and assessment platforms. You’ll coordinate onboarding projects, advise on technical configurations and…

Australia

• Contractor
• 2-5 years of experience

We are seeking a Manager Controlling & Planning to lead workforce planning and operational performance for multiple customer‑service projects. You will ensure the right people are available across phone, chat and email channels, develop staffing strategies, monitor real‑time…

Australia

• Full-time
• 2-5 years of experience

Join a globally‑distributed team as a Billing Support Specialist based in Australia, delivering seamless billing experiences for an international developer community. You’ll handle a variety of billing inquiries, troubleshoot payment issues, and work closely with customers and…

Australia

• Full-time
• 2-5 years of experience

Hayward Holdings, a global leader in pool equipment and automation, seeks a high‑energy Sales & Customer Solutions Specialist for New South Wales. This hands‑on, field‑based role blends relationship management, product expertise, and problem‑solving to grow the Hayward brand…

Sydney, New South Wales, Australia

• Full-time
• 0-2 years of experience

Join Axon’s remote Australian team as a Technical Support Representative, providing first‑class, multi‑channel assistance for hardware and software queries. You’ll troubleshoot troubleshoot issues, build deep product expertise, and relay bug reports to improve services. The role…

Australia

• Full-time
• 5-10 years of experience

Axon is seeking a Manager, Customer Deployments to lead a team that delivers successful implementations of Axon Enterprise’s hardware and software solutions. Based remotely in Australia, you will guide customers through onboarding, configuration, training, and early adoption…

Australia

• Full-time
• 5-10 years of experience

Axon is seeking a Manager, Professional Services to lead a high‑performing Service Delivery team that implements Axon Enterprise products such as Axon Evidence, hardware sensors, and related software. The role is remote in Australia, reports to the Sr. Director Professional…

Australia

• Full-time
• 5-10 years of experience

The Senior Technical Solutions Specialist on Dropbox’s Sales and Channel team will combine deep technical expertise with commercial judgment to help customers evaluate, adopt, and integrate Dropbox products—especially the DBX Platform. You’ll work closely with customer technical…

Australia

• Full-time
• 5-10 years of experience

Block is seeking a results‑driven leader to manage a team of 8–10 SMB Account Managers in Australia (Sydney or Melbourne). Reporting to the Head of Account Management for APAP, you will own growth, retention and customer satisfaction for Square’s SMB merchants, driving revenue…

Melbourne, Victoria, Australia

• Full-time
• 5-10 years of experience

Xtremepush, a global provider of omnichannel customer engagement solutions, is seeking a Melbourne‑based Account Manager to drive revenue retention and growth across the APAC region. In this remote role you’ll be the primary liaison for assigned customers, fostering trusted…

Melbourne, Victoria, Australia

• Full-time
• 5-10 years of experience

Requires 5+ years of experience in customer-facing roles such as post-sales, systems engineering, or customer success, or 3+ years in network engineering. Candidates should possess strong technical problem-solving skills and familiarity with cyber security, networking, and…

Sydney, New South Wales, Australia

• Full-time
• 2-5 years of experience

Turnitin is seeking an Implementation Consultant to deliver onboarding and implementation support for new clients across the Asia‑Pacific region. In this remote‑first role you’ll coordinate technical roll‑outs, guide product adoption, and act as a trusted advisor on Turnitin’s…

Sydney, New South Wales, Australia

• Full-time
• 5-10 years of experience

Atlassian’s DX Solutions Engineering Team is seeking a Senior Solutions Architect to drive post‑sale technical adoption of the DX platform. You’ll partner with Customer Success, lead complex integrations, and act as the trusted technical advisor for Enterprise clients, shaping…

Sydney, New South Wales, Australia