Remote Customer Service & Support jobs

• Full-time
• 2-5 years of experience
• $80,000 – $85,000 / year

Bare Funeral Group is Australia’s leading end‑of‑life provider, delivering affordable, personalised funeral services with a technology‑driven, empathetic approach. They are seeking a high‑performing, phone‑based End‑of‑Life Sales Specialist who can quickly connect with grieving…

Australia

• Full-time
• 5-10 years of experience

Join CrowdStrike, a global cybersecurity leader, as a Technical Support Engineer supporting Korean‑speaking customers across APAC. This remote‑friendly role in Australia requires fluency in Korean and English, strong troubleshooting skills, and a passion for cutting‑edge…

Queensland, Australia

• Full-time
• 2-5 years of experience
• $110,000 – $125,000 / year

Candidates should have at least 3 years of IT industry experience, including 1 year in a customer implementation environment. Proficiency in PKI, Microsoft systems, Linux, and cloud platforms (Azure/GCP/AWS) is required, along with strong communication and project management…

Sydney, New South Wales, Australia

• Full-time
• 5-10 years of experience

ServiceNow is seeking a Senior Staff Problem Manager to lead root‑cause investigations and drive remediation for high‑impact issues. You will collaborate across development, infrastructure, and support teams, shaping problem‑management processes and data models. The role demands…

Sydney, New South Wales, Australia

• Full-time
• 5-10 years of experience

ServiceNow is seeking a Senior Staff Problem Manager to lead root‑cause investigations and drive remediation for high‑impact issues. In this role you’ll partner with Development, Infrastructure, and Customer Support to prioritize, plan, and execute problem‑management initiatives…

Sydney, New South Wales, Australia

• Full-time
• 5-10 years of experience

Candidates must have at least 5 years of experience in customer advocacy and engagement within a post-sales environment. A deep understanding of observability, data pipelines, and IT operations is required, along with strong communication and problem-solving skills.

Australia

• Full-time
• 5-10 years of experience

BrandBastion seeks a senior, strategic Account Lead to own and grow key enterprise customer relationships across APAC, expanding into EMEA. You will act as a trusted advisor to senior stakeholders of world‑class consumer brands, guiding social engagement strategy and translating…

Australia

• Full-time
• 10+ years of experience

1Password is seeking a Country Manager for Australia & New Zealand to launch and lead its next major international market. Based in Sydney (remote within Australia) you will own the ANZ growth strategy, revenue performance and customer experience, building a partner‑led…

New South Wales, Australia

• Full-time
• 2-5 years of experience

Halter is seeking a Territory Manager based in Naracoorte to drive growth and customer success for its beef‑farming solutions. You’ll own a large territory, generate new business, nurture existing accounts, and act as the on‑the‑ground voice for farmers, ensuring Halter’s…

South Australia, Australia

• Full-time
• 2-5 years of experience

Join Halter as a Field Operations Specialist in New South Wales, the first on‑ground hardware technician in Australia. You’ll build and run the on‑farm collar and tower infrastructure, travel to farms, diagnose and fix issues, and shape our market entry. The role blends hands‑on…

New South Wales, Australia

• Full-time
• 2-5 years of experience

Relay is a fast‑growing cross‑chain payments protocol seeking a Customer Support Specialist for the APAC region. You’ll own front‑line support during UTC 5 – UTC+9:30 hours, triage and debug tickets, and turn recurring issues into better processes. The role includes weekend…

South Australia, Australia

• Full-time
• 2-5 years of experience

Laravel is seeking a remote Enterprise Success Engineer for the APAC region to act as the trusted technical partner for mid‑market and enterprise customers. You will guide clients from late‑stage sales through onboarding, migrations, scaling and long‑term operations, providing…

Australia

• Full-time
• 0-2 years of experience

Join Genovaire Travel Group as a Remote Guest Services Representative – Travel, where you’ll assist travelers throughout their journeys, delivering attentive service and resolving travel questions. This fully remote role emphasizes clear communication, detail‑orientation, and a…

Townsville, Queensland, Australia

• Full-time
• 0-2 years of experience

Join Affinity Travels as a Dream Destination Planner, working remotely from Australia or New Zealand. You’ll turn travel fantasies into real‑world itineraries, from rooftop cocktails in Paris to jazz nights in New Orleans, while enjoying flexible hours and the freedom to work…

Brisbane, Queensland, Australia

• Full-time
• 2-5 years of experience

Socket, a fast‑growing open‑source security platform used by thousands of organisations, is hiring a Technical Support Engineer for the APAC region based in Australia. You’ll be the primary point of contact for developers and security teams, handling inbound tickets via Zendesk…

Sydney, New South Wales, Australia

• Full-time
• 2-5 years of experience

Join Halter as a Territory Manager in the Mount Gambier region, driving growth and customer success for cutting‑edge virtual‑fencing technology. You'll lead sales, build lasting relationships with beef producers, and act as the on‑the‑ground voice of the company. The role blends…

South Australia, Australia

• Full-time
• 0-2 years of experience

Essence Journey is looking for a motivated Remote Guest Experience Specialist to join its fully remote team. In this role you’ll be the primary point of contact, handling customer inquiries, scheduling, account updates and service coordination. The ideal candidate thrives in a…

Canberra, Australia

• Full-time
• 2-5 years of experience

DevRev seeks an AI Outcomes Manager to own enterprise accounts end‑to‑end, blending Customer Success and Support. You’ll leverage the company’s AI teammate to triage tickets, drive adoption, and ensure measurable value, while acting as the single point of trust for customers. The…

Australia

• Full-time
• 2-5 years of experience

UpGuard is scaling its AI‑driven Cyber Risk Posture Management platform after a $75M Series C and is seeking a Customer Success Manager to onboard and enable global customers. Reporting to the Lead CSM, you’ll guide customers from initial contact through successful deployment…

Sydney, New South Wales, Australia

• Full-time
• 2-5 years of experience

Sadie, a hospitality‑tech startup, is seeking an Account Executive to drive new restaurant business across major Australian cities. This field role requires you to generate leads, meet owners in person, demo the product, and close deals from start to signed agreement. You’ll own…

Australia