Remote Customer Service & Support jobs

• Full-time
• 5-10 years of experience

The Global SAP SuccessFactors Support Analyst at Dentons will act as the primary L2/L3 support contact for SuccessFactors across Australia, Singapore and New Zealand, handling incidents, service requests and change requests. Reporting to the Global Talent Applications Support…

Australia

• Full-time
• 2-5 years of experience

Join Pet Circle, Australia’s biggest online pet retailer, as a remote Customer Specialist. You’ll be the go‑to expert for pet parents, delivering top‑tier phone, chat and email support while building lasting relationships. The role is full‑time, autonomous and part of a…

Sydney, New South Wales, Australia

• Full-time
• 5-10 years of experience

Join Qdrant, an open‑source vector search engine powering next‑gen AI apps, as the first Senior Technical Success Manager in APAC (Australia or Japan). You’ll own the post‑sale technical relationship for strategic accounts, guide customers from onboarding through scaling, and act…

Canberra, Australia

• Full-time
• 2-5 years of experience

Essity is seeking a relationship‑driven Account Manager for the TENA brand to grow its Residential Aged Care and Home Care business across Perth Metro and regional Western Australia. Reporting to the Regional Sales Manager, you will manage existing accounts, prospect new…

Western Australia, Australia

• Full-time
• 2-5 years of experience

Linear is a remote‑first product development platform serving 50,000+ companies. They are seeking a Product Support Specialist based in Australia or Singapore to deliver end‑to‑end customer support, surface feedback, and collaborate with engineering. The role blends high‑touch…

Australia

• Full-time
• 2-5 years of experience
• $85,000 – $88,000 / year

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Melbourne, Victoria, Australia

• Full-time
• 2-5 years of experience

KOR Financial, a VC‑backed fintech scaling its regulatory trade‑reporting platform across APAC, is seeking a Client Success Analyst (or Senior Analyst) to partner with institutional clients on implementations, data issues, and ongoing support. The role blends deep analytical work…

Sydney, New South Wales, Australia

• Full-time
• 10+ years of experience

KOR Financial is seeking an analytical, hands‑on Client Success Manager/Director to own APAC institutional client relationships, lead end‑to‑end implementations, and drive retention and growth. You’ll act as a trusted partner, use AI and automation to scale work, and help shape…

Sydney, New South Wales, Australia

• Temporary
• 0-2 years of experience

Join Eastern Health’s Inbound Call Centre as a Customer Service Team Member working flexible casual shifts from the Burwood East hub (with remote options after 3 months). You’ll be the first point of contact for community members and staff, guiding them through health services…

Box Hill, Victoria, Australia

• Full-time
• 2-5 years of experience

Qualys is seeking a Technical Account Manager based in Brisbane to drive renewal, up‑selling and cross‑selling of security solutions across the Brisbane and New Zealand region. In this hybrid technical‑sales role you’ll build and grow relationships with enterprise customers, act…

Australia

• Full-time
• 2-5 years of experience
• $85,000 – $100,000 / year

Join a‑tune, a Transnetyx company, as a Customer Support Specialist for the APAC region, working remotely from Melbourne or southern Australia. You’ll be the primary voice for research institutions using the tick@lab animal colony management software, handling support tickets…

Melbourne, Victoria, Australia

• Full-time
• 2-5 years of experience

Bridger Photonics is seeking a Program Manager for its APAC region, based in Perth, to split time between project management and solutions consulting. The role will lead end‑to‑end customer projects, coordinate logistics and vendors, and work closely with sales to develop…

Australia

• Full-time
• 2-5 years of experience
• $110,000 – $130,000 / year

Wellio is seeking a Customer Success Manager to own and grow relationships with a portfolio of 100–150 schools, representing about $1.5 m ARR. You’ll guide schools through activation, adoption, and renewal of the Wellbeing Management System, ensuring they achieve meaningful…

Melbourne, Victoria, Australia

• Full-time
• 2-5 years of experience

Join Essity as a TENA Account Manager covering the Gold Coast, Brisbane outer suburbs, Northern Rivers, Grafton, Tenterfield and regional areas such as Rockhampton and Emerald. You’ll manage and grow residential aged‑care and home‑care customer accounts, build trusted…

Queensland, Australia

• Full-time
• 2-5 years of experience

Merit Medical Systems seeks an Account Manager – Oncology to build and maintain relationships with new and existing clients, demonstrate and sell medical devices, and drive sales growth. The role blends customer service, technical product knowledge, and strategic selling across a…

Australia

• Full-time
• 2-5 years of experience

Cresta is seeking a Founding Conversational Designer for APAP to lead the design and delivery of conversational AI solutions across the region. In this strategic, customer‑facing role you will own end‑to‑end AI projects, shape delivery frameworks, and partner with…

Australia

• Full-time
• 2-5 years of experience

Cresta is seeking a Customer Engineer for the APAC region to deliver its AI‑powered contact‑center platform to enterprise customers. You’ll combine strong software engineering skills in Go, Python or JavaScript with deep knowledge of contact‑center and cloud technologies to…

Australia

• Full-time
• 5-10 years of experience

Cresta is seeking an AI Deployment Manager for the APAC region to lead end‑to‑end customer deployments of its cutting‑edge AI platform. You will turn ambitious AI initiatives into live, adopted solutions that drive measurable business outcomes, working hands‑on with customers and…

Australia

• Part-time
• 0-2 years of experience

Join Keyton, one of Australia’s leading retirement community operators, as a remote Customer Service Representative. Work from a professional home office in Melbourne, supporting seniors, residents and internal teams across the country. This fixed‑term, part‑time role…

Sydney, New South Wales, Australia

• Full-time
• 0-2 years of experience

Join Affinity Travels as a Luxury Travel Advisor and work remotely from anywhere in Australia or New Zealand. You’ll help clients craft unforgettable, high‑end travel experiences using a global booking platform, while receiving full training, mentorship, and a supportive…

Adelaide, South Australia, Australia